Return And Refund Policy
We want you to be happy with your Kelverin purchase. If you are not satisfied:
- Returns must be requested within 14 days of delivery.
- Products must be unused, unopened, and in original packaging.
- To start a return, contact us at team@kelverin.shop with your order number.
- Refunds are processed back to your original payment method within 5–10 business days after we receive and inspect your return.
Shipping fees are non-refundable. Customers are responsible for return postage unless the item is faulty or incorrect.